Overview

CML's residential sales and lettings software is designed for medium and large multiple-office agencies, and covers the entire residential sales & lettings business life-cycle.

The solution has been designed to meet the marketing and CRM requirements of front office staff (Branch Managers, Negotiators & Administrators), as well as the adminstrative functions of staff involved in Deal Progression (for both sales & lettings), Renewals, Property Management and all aspects of Client Accounting.

In addition CML's software ecosystem incorporates a variety of customer portals and mobile phone apps designed to enable customers to self-serve and interact with the agency 24-7.

OPTIMISE WORKFLOW
IMPROVE CUSTOMER EXPERIENCE
INCREASE EFFICIENCY

Powerful - Intuitive - Proven

Single contact record for each client, with multiple roles, meaning no duplication and excellent CRM capabilities.

Intuitive, simple and familiar user interface.

Diary sharing across the business. Diaries sychronised with Outlook in both directions.

Role-based highly configurable user interface, with a high degree of customisation and security for each role.

KPIs, Dashboards & Management Reports are available live and can be generated and distributed automatically, in any format.

Portals and apps available for customer self-service at any time on any device.

Users are pro-actively warned about tasks that need to be followed-up. Tasks can be also assigned out to others manually or automatically.

Designed to be deployed across the distributed branch network of a multi-branch estate agency business, and incorporates the security and reporting structures necessary to support complex and diverse regions and branch configurations for the purposes of management and reporting. Ideal for larger residential agents.

Specific functionality for managing compliance processes (such as gas and electrical safety testing), with specific property management dashboards for driving work-flow.

Full double-entry accounting system, providing robust financial information and audit trails throughout.

Contacts, secure file notes, diary and correspondence management.

Rock solid underlying technology platform for system security and stability.

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Office Address

CML Software Ltd
Unit 3, Waltham Court,
Milley Lane, Hare Hatch,
Reading, RG10 9AA

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